Frequently Asked Questions
Yes,Hoian Aodai Ridertour fully covers our guest’s riding as pillion on our motorbikes. Hoian Aodai Ridertour also recommends you have your own Travel Insurance organised prior to leaving your country.
Due to safety concerns, we do not allow you to hold the Guide while riding as a pillion with the exception of children up to 11 years of age. It is important for the driver and pillion not be distracted whilst the motorbike is in motion. Each Motorbike is supplied with handles for the pillion to hold onto. All guest’s will be shown how to mount / dismount and sit safely on the motorbike when it is in motion prior to the start of the tour.
Personally, I have a very young family with two daughters who are 11 and 5 years old. I know that one daughter would ride by himself while the other daughter would need to ride with my wife. You know your children best so this will be a decision that is up to you. Our only policy on the matter is that if your child is over 11 years old he will need to ride with a driver by herself because of their size. This would be best for the comfort of the Driver, Child, and Parent.
Yes, we provide smaller helmets to fit their heads comfortably and securely. Our drivers are made aware that they will be driving a child ahead of time and we specifically place certain drivers with our children passengers. This isn’t because some drivers are safer than others but because we like for children to ride on certain bikes so that they can feel as comfortable as possible riding on the bike.
Yes, it is safe to ride the motorbike in the rain. It is just a little wet or alot of wet depending on the rain. If the rain gets to heavy we will pull the tour over to stop for a coffee or juice as we let the rain subside until we would like to get onto the bikes again. We have no problem driving in a light drizzle. If it is raining hard, it is not truly a safety issue for us with our experienced and skilled drivers but more of a discomfort for our customers as we do not want you to feel like you jumped into a pool.
No, we watch the skies thoroughly during the raining season to see if we are going to have a miserable rain that will last all night. In this case, we will cancel the tour. If we have not canceled the tour ourselves we feel that this rain will pass within a short period of time and the tour will still be good to go. During the raining season our food tour will take place in spots that are covered so we can stay dry while we eat and have a merry time. While on the motorbike, we will wear raincoats to keep ourselves as dry as possible while on the streets.
No, we will adjust the itinerary for our city tour so that we can go some place that is covered for the first part of the tour to let the rain pass. If it does not seem like it will pass then we will cancel the tour ourselves at no cost to you. This is more likely to be canceled since the city tour is all about driving on the motorbike which makes for a bit of a wet and miserable time if it is raining all night.
I am not a weather man but I can confidently say if you are coming in between October-Early December it will most likely rain at least once a day but between January-September,you do not worry about the rain in Hoian city. This is just the way it is. Unfortunately, it seems that it will always rain right before a tour as we pick up our customer. Here is the good news, even if it is a light or heavy rain it always seems to end within 15-45 minutes giving us the rest of the night for clear skies.
People are always amazed at how comfortable and safe they feel after the initial first two minutes on the motorbike. The traffic seems insane when you are looking from the outside in! Once you get into it you understand that there is a flow and that the vehicles aren’t actually going that fast. We do take your safety as our #1 priority so all of our drivers have been tested and trained in safety when it comes to driving our customers through Hoian city traffic.And you also understand that there is seldom any traffic accidents in Danang city because the riding culture here is very slowly.
100% of your pre-tour payment or deposit will be returned to you if we cancel our tours for any reason.
We will make every possible attempt to get you onto another tour if you need to reschedule. We have tours running through out the entire day everyday except for the Tet Holiday so we feel that there is always a way to get you onto another tour. With this being said, sometimes we are fully booked and it is just not possible for us to move your tour to a different day.
They love the tour! We have not seen a child who has ever seemed disappointed on any of our tours. We think that our company offers possibly the best thing to do as a family in Vietnam. Children can often get bored pretty easily on a regular tour on a bus. Put them on a motorbike in Saigon… there is nothing boring about that to anyone no matter the age.
We can accommodate to almost all allergies. If you do have a severe allergy of some kind we do ask that you avoid the food tour and opt for the city tour. We recommend this just to be safe.
This is why you are taking our tour rather than stabbing in the dark by wandering the streets on your own. As chefs we have the advantage of being able to identify the behind the scenes events that are going on with food at our vendors. When we add a new restaurant or vendor to our tour we are always keeping food safety in mind before we will expose this to our customers. So yes, we have had no problems with our food since we have been hosting our tours here in Vietnam. The ice will be safe at the vendors. The local Vietnamese can not drink dirty ice or dirty water so if a vendor was to serve this they would not be open very long.
No,due to liability issues only our Guides can drive the motorbike. In order to drive a motorbike in Vietnam you must have a Vietnamese Motorbike License under Vietnamese Law. International Drivers Licenses are not valid in Vietnam. You will not be covered by Travel / Accident Insurance if you have an accident if driving a motorbike without a valid Vietnamese Motorbike License. You will ride as a pillion at all times.
I am sure there is but we have yet to find it. Please inform us if you are over 120 Kilo’s so that we can arrange to have one of our drivers who has a larger bike and perhaps works out at the gym.
Something comfortable! For me, this rules out any pants that have buttons on the back pocket.. you will be amazed at how this will indent your booty after just a few minutes on the bike.
This has led to upsetting many women on our tour but please, LEAVE YOUR PURSE AT HOME!!! We will not allow you to wear this on our tour. Our recommendation is to bring a small camera that fits in your pocket and the money to pay for your tour. That’s it because we take care of everything on the tour.
When you book the Tours with us,we already trusted you come to experience with us.So we do not need to receive the deposite from you which can help you feel comfortable like you are on the Tour with us.In case,you want to cancel the Tours due to your personal reason,please let us know 36 hours prior Tours departure which helps us to arrange our Aodai sisters’ working schedule.